(SaaS, typically pronounced 'sass') is a model of software deployment whereby a provider licenses an application to customers for use as a service on demand
Flexible Infrastructure Solutions
from co-location to fully managed services
a robust, secure environment for your applications
flexible "pay-as-you-go, grow-as-you-go" packages at either fixed monthly or quarterly fees per user
high-availability, high performance infrastructure with dedicated technical (BASIS) experts to manage performance and ensure delivery to your authority
Application Management Services (AMS)
Business Assistance
User support Troubleshooting & resolution
Minor enhancement and customization
Application strategy
Report development
User hands on
Technical Assistance
Architecture designing and planning
Performance management
Batch and Interface management
User profile management
Project Assistance
Upgrades (version and release)
Business application development and enablement
Integration with new applications
Hosting
Infrastructure Services
Management of servers & related infrastructure inclusive network, operating systems, application and databases (Data Center services)
Technical Services
Provision of functional & technical services, inclusive ABAP & Basis
Service Desk
Single point of contact for all problem requests and development, inclusive web enable access to status of calls
